Privacy Policy MCF Biósfera App

Our privacy policy applies to the use of our mobile applications: MCF Biósfera on Android and iOS mobile devices.

It includes the conditions of use of the applications. The use of these implies your acceptance and without reservation to each and every one of the provisions included in these. If you do not accept these provisions, you should not use the applications mentioned above.

We reserve the right to modify, totally or partially, this Privacy Policy. It is advised to consult this Privacy Policy regularly for any changes. Therefore, continued use will be considered as approval of all changes.

1. Information obtained by the application and its use

a. When user provides information

The application gets the information you provide when you download and complete the profile of the user in the application. To use some of the services or access certain content, you must first provide certain permissions that will only be used for the purpose for which they were designed.

When you complete the user profile with us and use the application, you will generally need to provide some information to complete the process of claiming the prizes:

  1. Your name, email address, cell phone number and other information that is required of you. 
  2. Information that you provide to us when you contact us for help. 
  3. The information you enter into our system to utilize the application, such as contact information.
b. Personal data protection

As a general principle, these applications do not share or disclose information obtained, except when authorized by you, or in the following cases:

  1. When required by a competent authority and prior compliance with the corresponding legal process..
  2. When in the opinion of this application it is necessary to enforce the conditions of use and other terms of the application, or to safeguard the integrity of other users or the application.

You should be aware that if you voluntarily disclose personal information online in a public area, that information may be collected and used by others. We do not control the actions of our visitors and users.

We may also use the information you have provided to us to communicate with you from time to time to provide you with important information, news and promotions.

c. Information collected automatically

In addition, the application can collect certain information automatically, including, but not limited to the type of mobile device used, the unique identification number of the device and the location to know where the user is when doing any activity that requires it.

Does the app collect accurate real-time location information from the device?

This application collects accurate information about the location of your mobile device.

Can third parties see and / or have access to the information obtained by the application?

They will only be able to access the activities that have been registered out with basic information from the users, such as images that they have provided, locations of each event they carry out, and any description that users have provided about the activity, being this: Recycle, Plant o Ride a bike.

Automatic data collection and advertising

We can work with analytics companies to help understand how the application is being used, such as frequency and duration of use.

What are my opt-out rights?

There are multiple opt-out options for users of this application:

Opt-out of all the information collected by the uninstallation of the application: You can stop all the collection of information by the application in a simple way by uninstalling the application.

You can use the standard uninstall processes available as part of your mobile device or by the mobile app marketplace or the web.

Data Retention Policy, Information Management

We will retain each user’s data provided for as long as the application is used and for a reasonable period of time. We will keep the information collected automatically for up to 3 YEARS and, subsequently, it can be permanently saved. Please note that some or all of the data provided by users may be required for the application to function properly.


We will not use the application to obtain data from children under 13 years of age. If a parent or guardian becomes aware that her child has provided us with information without her consent, he or she should contact us at We will remove such information from our files within a reasonable time.


We are concerned with safeguarding the confidentiality of your information. We use physical, electronic, and procedural safeguards to protect the information we process and maintain.

For example, we limit access to this information to authorized employees and contractors who need to know that information to operate, develop, or improve our application. Please note that while we strive to provide reasonable security for information that we process and maintain, no security system can prevent all potential security breaches.

Your consent

By using the application, you agree to our processing of your data in the terms of this Privacy Policy from time to time modified by us. “Process” means the use of cookies on a computer and / or laptop device or touch the information in any way, not limited to collecting, storing, erasing, combining and disclosing information, all activities that are will take place in ECUADOR. If you reside outside of ECUADOR, your information will be transferred, processed and stored there in ECUADOR based on privacy regulations.

Contact us

If you have any questions regarding privacy while using the application, or if you have questions about our practices, please contact us by email at